State Farm® Insurance Agent Scott Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S M
September 30, 2026
"Joy was an absolute pleasure to work with. Not only is she engaging and entertaining(in a professional way) she is very knowledgeable at her field of expertise. She saved me more than half on my car insurance with even better coverage than Farmers. She also increased all of my home insurance coverage drastically, including lowering my deductible. I highly recommend getting a quote. You wont be disappointed. I wish I did sooner!
*walk ins welcomed!"
Greg Schreck
September 26, 2026
"Shannon has been my long time agent and has always helped me with any issues I have had. Always responds quickly. I also switched my wifes auto insurance to Shannon as well. If you are looking for an agent, she would be a good one to consider"
"Thank you for the fantastic review, Greg! Shannon truly values the long-term relationships she builds with her clients, and we're so glad she has consistently delivered quick, helpful service for you. It means a lot that you trusted her with your wife's auto insurance as well. We appreciate your loyalty and recommendation!"
Quan Dang
September 22, 2026
"Joy is always helpful whenever I need assistance. Besides that, she is professional and friendly. She is my favorite agent."
"Thank you, Quan! Joy is great about making people feel taken care of no matter what they call in about, and we're glad she's been that person for you. We'll make sure she sees this. We appreciate you being with our office."
Jennifer Denning
September 19, 2026
"Shannon was absolutely incredible! She found us very affordable insurance and she was very helpful and accessible through the entire process. I highly recommend her!!!"
"Thank you so much, Jennifer! We're glad Shannon was able to find you affordable coverage and make the process easy. We'll be sure to pass your kind words along to her. We appreciate you trusting our office with your insurance."
Wayne Rettig
September 11, 2026
"The employees at State Farm r very friendly and knowledgeable. When ever there is a moment to save me money they r getting me the reduced premium."
"Thank you, Wayne! We appreciate the kind words about our team. Reviewing your coverage and looking for ways to keep it working for you is part of what we're here for, so please reach out anytime you have questions."
Marjean Allen-Dunn
September 9, 2026
"We have had State Farm for over 30 years. Dawn is amazing and always takes great care to follow through in all details of our questions and needs. I highly recommend."
"Thank you, Marjean! Thank you for trusting State Farm for more than 30 years. We'll pass your kind words along to Dawn. We're always here if you need anything."
Donna Pearson
August 20, 2026
"Lynn and I had a time set up to visit State Farm/Shelan Salomon today and were unable to make it. After we called and canceled, Shelan emailed us all the information we needed so we could go over it at home. Her service was unexpected and so professional. We were able to send her back our decisions and were able to skip the meeting. Thank you!"
"Donna, thank you so much! Shelan will be glad to hear this. Meeting people where they are including making things work around a schedule that changed is what our team is here for. We appreciate you taking the time to share it, and we're always happy to help however is easiest for you."
V Vernon
August 14, 2026
"I had been with State Farm for most of my insured years since I was 16 and on my folks policy, and with Scott Smity agency for quite a few years.
I received an offer from another company offering better rates, so we switched. When speaking with Scott's office over the change, I was advised that I would be welcomed back if things did not work out. 60 days into the new company our rates skyrocketed.
I called Scott's office to move all our policies back and was welcomed back with open arms.
Joy and Shannon always go over and above to take such wonderful care of us.
Thank you ladies and Scott Smith Insurance for you professional and personal commitment to your customers."
"Thank you so much for sharing your experience! Stories like yours are a reminder of why we work so hard to build lasting relationships with our clients. We're thrilled Joy and Shannon could welcome you back and get all your policies taken care of. Your trust in Scott Smith State Farm means everything to us and we're committed to keeping it that way!"
Cindy Malone
August 5, 2026
"Shelan was very helpful in sending out new insurance cards for our late Dad's vehicles."
"Thank you, Cindy. Shelan genuinely cares about the people she works with, and we're honored our office could be there for your family. We're here whenever you need us."
Makayla Adams
July 31, 2026
"Shannon is amazing! Answers all our questions and keeps us up to date!"
"Thank you so much for the kind words, Makayla! Answering questions promptly and keeping clients up to date are standards Shannon holds on every interaction. We're thrilled she continues to deliver that for you. We appreciate your business!"
Shain Politano-Lobdell
July 31, 2026
"Shannon W VanCorbach is amazing to talk to and she answers all of our questions with ease."
"Thank you for the wonderful review, Shain! Shannon takes great pride in making insurance easy to understand and ensuring every question gets a clear, confident answer. We're so glad that comes through in your experience. We appreciate your trust."
Sergio Mercado
July 29, 2026
"I have been with State Farm for very long time. I trust them with my auto insurance needs. Joy Holloway it’s always helpful and a pleasure to work with."
"Thank you for the great review, Sergio! Long-term clients like you are what make our work so rewarding. We're glad Joy continues to deliver the helpful, reliable service you can count on. We appreciate your continued trust!"
Paul Thompson
July 28, 2026
"Joy and the entire staff are always so helpful and try there best to answer and get the coverage I need. Thank you for all you do! and thank your Team!"
"Thank you so much for the kind words, Paul! We'll be sure to pass along your thanks to Joy and the whole team. Helping you find the coverage you need is exactly what we're here for. We truly appreciate your loyalty!"
Kevin Keiler
July 24, 2026
"Shannon at Scott Smith State Farm has been my go-to, super star as we changed over auto and home insurance recently. Shannon is skilled, personable and caring in facilitating our transition process. We are very thankful for Shannon’s help. Kevin and Cheri K"
"Kevin, thank you for the kind words and 5 star review!"
Andrew Rodrigues
July 23, 2026
"Shannon is amazing! Friendly, professional, extremely quick responses, and makes the whole process smooth and easy. Appreciate all your help!"
"Thank you so much for the kind words, Andrew! We're thrilled Shannon could make the whole process seamless for you. Friendly, professional, and responsive service is exactly what we strive to deliver every time. We appreciate your business!"
Patty German
July 16, 2026
"Everyone in the office is always very helpful and friendly! Joy has helped us many times over the years and it’s always a great experience:)"
"Thank you for the wonderful review, Patty! We're so glad Joy and our entire team have consistently delivered helpful, friendly service over the years. Long-term relationships like yours are what make our work so rewarding. We appreciate your continued trust!"
maria Reyna Meza
July 14, 2026
"Great insurance company with friendly and helpful staff. They are professional, easy to work with, and always provide excellent customer service. I highly recommend them!"
"Thank you for the fantastic review, Maria! Our team is committed to providing friendly, professional service every time. We're glad that showed in your experience and truly appreciate your recommendation!"
GIna ALvarez
July 11, 2026
"I’ve recently worked with Joy on a couple of transactions with some of our mutual clients doing mortgages with Vision Mortgage. Joy has been a pleasure to work with and she is on top of it. Highly recommend.!"
"Thank you for the great review, Gina! We're glad Joy has been a pleasure to work with on your mutual client transactions. Staying on top of every detail is exactly the standard she holds herself to. We look forward to continuing to work alongside you and the Vision Mortgage team!"
ALEAH ROUSE
July 7, 2026
"Shannon is amazing. Scott's ok... 😂😉. State Farm has been good to my family for generations BUT Shannon is my go to. She is on top of anything needed. We have or have had any insurance you can imagine, spectacular service. Haven't had to file a claim so have no input on that."
"Aleah, we love this! Shannon is going to hear all about this review, and Scott is taking notes! 😄 In all seriousness, thank you for trusting us with your family's insurance needs across generations. That means everything to us and we look forward to continuing to take great care of you!"
Rick Runge
June 26, 2026
"It was a great pleasure to be in contact with Dawn Mackay about my concern which was quickly resolved. I have been with Scott Smith for several decades and always get too notch help."
"Thank you for the great review, Rick! Dawn takes pride in resolving concerns quickly and professionally. Your loyalty over several decades means the world to our team. We appreciate your continued trust in State Farm: Scott Smith!"
Sue Schwisow
June 25, 2026
"We have been State Farm customers for nearly 30 years across 3 states. But in all those places, we have never had an agent like Shannon. We have a family joke that we HAD to move back to Washington so that Shannon could be our insurance agent once again.
She is smart, resourceful, intuitive, funny, and professionally always has our best interest at heart when we need something (& we can be a lil hi-maintenance!). She is a joy to work with.
We're happy to be back on her list of customers!"
"Thank you so much for the wonderful review, Sue! Nearly 30 years with State Farm across three states is remarkable loyalty, and we're honored that Shannon has made such a lasting impression. Her dedication to always having your best interest at heart is something we're incredibly proud of. We're so happy to have you back on the team!"
Abel Cortina
June 13, 2026
"Shelan has done an excellent job with our policy always striving to provide us with the best possible rates and coverage for our vehicles. Thank you very much for your hard work and excellent customer service."
"Thank you for the great review, Abel! Shelan takes pride in making sure our clients have the best coverage at the best rates. We're glad her hard work and dedication to excellent customer service have made a difference for you. We appreciate your trust in our team!"
Haylee Weitz
June 10, 2026
"Joy Holloway has always been really helpful and friendly. My mom and I have been using her for years with our auto insurance and now that I'm on my own I use her for my husband and I's home and auto insurance. She breaks down info into an easy to understand manner and is readily available to answer any questions we may have."
"Thank you for the wonderful review, Haylee! It's so special to know that Joy has been a trusted part of your family's insurance journey. Her ability to break down complex insurance information into easy-to-understand terms is something we truly value. We appreciate your continued trust in our team!"
Dalia Rodriguez
June 10, 2026
"Joy was so great to work with she was professional, helpful and caring! I highly recommended her!"
"Thank you so much for the kind words, Dalia! Joy's professionalism and genuine care for our clients is something we're incredibly proud of. We truly appreciate your recommendation!"
Ryan Thompson
June 9, 2026
"I had been with the same insurance company for 36 years and finally decided to shop around to see if I could find equal or better coverage at a lower cost.
I called State Farm and was connected to Joy. She was incredibly friendly, knowledgeable, and patient. She took the time to explain insurance terms in a way that was easy to understand, using real-world examples to show how different coverages apply in various accident scenarios and what protection they actually provide. I ended up with better coverage while paying less than I was before.
If you've been thinking about reviewing your insurance, give Joy a call. You have nothing to lose and could end up saving money while improving your coverage!"
"Thank you so much for sharing your experience, Ryan! Making the switch after 36 years is a big decision, and we're so glad Joy made the process easy and informative. Better coverage at a lower cost is exactly the kind of result we love delivering."